FAQ
Header photo is illustrative.
What does Expadus Health do?
We are an independent consultancy that helps international guests choose and organise medical spa, wellness and rehabilitation stays in Bulgaria. We compare selected facilities, plan the stay and arrange the practical parts of the trip.
Are you a medical provider?
No. Diagnosis, treatment and every clinical decision are made only by licensed facilities and their qualified professionals. Our information is general and is not medical advice.
How do I start?
Send us your main complaint or diagnosis, any recent medical reports, your preferred dates and your budget. We read everything, ask about what is missing and send you suitable options.
Who decides which procedures I receive?
A physician at the facility assesses you on arrival and sets your personal plan. Programme content can change after that assessment.
Are the prices on the website final?
Displayed prices are indicative starting prices unless stated otherwise. The final price depends on dates, room category, inclusions and confirmation by the facility.
What is usually included in a package?
Each package page lists what is included and not included. Flights, extra treatments and personal expenses are usually not included.
Can you arrange airport transfers?
Yes, we can coordinate transfers where needed. Some packages already include them. Check the package page or ask us.
How quickly do you reply?
We reply within 24 hours on working days. Our phone lines are open Monday to Friday, 9:00 to 18:00.
